Privacy Policy

NP ON DEMAND, INC.
PRIVACY POLICY

Effective Date: February 15, 2026

NP ON DEMAND, INC. ("NP ON DEMAND," "we," "our," or "us") respects your privacy and is committed to protecting the personal information you provide through our website, mobile services, telehealth platform, scheduling systems, and other interactions with our practice.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information.

  1. INFORMATION WE COLLECT

We may collect the following types of information:

Personal Information
• Name
• Date of birth
• Address
• Email address
• Telephone number
• Emergency contact information

Health Information
• Medical history
• Health questionnaires
• Treatment information
• Medication history
• Laboratory information
• Photographs submitted for consultation or treatment purposes

Payment Information

Payment information may be processed through secure third-party payment processors. NP ON DEMAND does not store full credit card information on its servers.

Website Usage Information

When you visit our website, we may automatically collect:

• IP address
• Device information
• Browser type
• Website activity
• Referring website information
• Cookies and analytics data

  1. HOW WE USE YOUR INFORMATION

We may use information we collect to:

• Schedule appointments
• Provide healthcare services
• Conduct telehealth visits
• Process payments
• Communicate regarding appointments
• Respond to inquiries
• Maintain medical records
• Improve website performance
• Comply with legal and regulatory obligations
• Provide customer support

  1. TEXT MESSAGES AND EMAIL COMMUNICATIONS

By providing your contact information, you consent to receive:

• Appointment reminders
• Scheduling confirmations
• Follow-up communications
• Treatment-related notifications
• Administrative communications

Message and data rates may apply.

You may opt out of non-essential communications at any time.

  1. COOKIES AND WEBSITE ANALYTICS

Our website may use cookies and similar technologies to improve functionality and user experience.

These technologies may collect information regarding:

• Website visits
• Page views
• Device type
• User interactions

You may disable cookies through your browser settings; however, some website functions may be affected.

  1. DISCLOSURE OF INFORMATION

We do not sell your personal information.

We may disclose information:

• To healthcare providers involved in your care
• To payment processing companies
• To laboratory vendors
• To telehealth technology providers
• To business associates performing services on our behalf
• When required by law
• To protect patient safety or prevent fraud

  1. HIPAA AND HEALTH INFORMATION

Certain health information collected by NP ON DEMAND may be protected under the Health Insurance Portability and Accountability Act (HIPAA).

Our Notice of Privacy Practices explains how protected health information (PHI) may be used and disclosed.

Patients receiving healthcare services should review our separate HIPAA Notice of Privacy Practices.

  1. DATA SECURITY

NP ON DEMAND employs reasonable administrative, technical, and physical safeguards designed to protect personal information.

However, no method of electronic transmission or storage can be guaranteed to be completely secure.

  1. THIRD-PARTY SERVICES

Our website may utilize third-party services including:

• Scheduling platforms
• Payment processors
• Email providers
• SMS communication providers
• Website analytics services
• Telehealth platforms

These providers maintain their own privacy policies and practices.

  1. CHILDREN'S PRIVACY

NP ON DEMAND services are intended for adults age eighteen (18) and older.

We do not knowingly collect personal information from children under 18 through our website.

  1. YOUR PRIVACY RIGHTS

You may have the right to:

• Request access to your information
• Request correction of inaccurate information
• Request limitations on certain uses of information
• Request communication preferences
• Opt out of marketing communications

Certain rights may be limited by applicable healthcare laws and record retention requirements.

  1. RETENTION OF INFORMATION

NP ON DEMAND retains information as required by applicable laws, regulations, professional standards, and business needs.

Medical records are retained in accordance with Florida and federal requirements.

  1. CHANGES TO THIS POLICY

We reserve the right to update this Privacy Policy at any time.

Updated versions will be posted on this website with a revised effective date.

  1. CONTACT US

NP ON DEMAND, INC.
Hollywood, Florida

Phone: 754-799-0088
Email: info@npondemand.net
Website: npondemand.net

If you have questions regarding this Privacy Policy, please contact us using the information above.