SMS & Text Message Communication Policy

SMS & TEXT MESSAGE COMMUNICATION POLICY

Effective Date: February 15, 2026

By providing your mobile telephone number to NP ON DEMAND, INC., you consent to receive text messages related to your care and interactions with our practice.

Types of Messages

You may receive messages regarding:

• Appointment reminders
• Appointment confirmations
• Scheduling updates
• Follow-up instructions
• Treatment-related communications
• Billing notifications
• Practice announcements

Consent

Providing your mobile number constitutes consent to receive text communications from NP ON DEMAND.

Consent is not required as a condition of receiving healthcare services.

Message Frequency

Message frequency varies depending upon your appointments and interactions with our practice.

Message and Data Rates

Standard message and data rates may apply according to your mobile carrier plan.

Opting Out

You may opt out of SMS communications at any time by replying STOP.

For assistance, reply HELP or contact our office directly.

Privacy

Information transmitted through text messaging may not be fully secure.

Patients should avoid sending highly sensitive medical information through unsecured text messages.

NP ON DEMAND is not responsible for delays or delivery failures caused by mobile carriers or third-party messaging services.